Call Volume
Annual call volume has slowly increased over the last 10 years and the EMS department continues to work with the three hospitals and the LHIN to work towards managing the growing number of non-emergency hospital transfers both within and outside the District.
Non-emergency calls are patient transfers for medical appointments.
Standby calls are designed to move available ambulance resources within the district to ensure emergency coverage is maintained while other ambulances are busy.
The EMS operates under a published EMS Deployment Plan which was recently changed in October of 2017. This deployment plan outlines how ambulances will be staffed and situated so that each of the 3 EMS stations receive adequate emergency coverage at all times regardless of the lack or abundance of unpredictable calls in this northern community
2017 District Call Volume
Non-emergency calls - 1,599
Emergency calls - 4,102
Standby calls - 2,263
2017 Total - 7,964
2018 District Call Volume
Non-emergency calls - 1,053
Emergency calls - 4,939
Standby calls - 2,086
2018 Total - 7.488