Handbooks and Reports

Tenant Handbook - English (PDF)
Tenant Handbook - French (PDF)
10 Year Housing and Homelessness Plan (PDF)
Timiskaming Counts - Homeless Enumeration 2021 (PDF)
CHPI - Community Homelessness Prevention Initiative


Tenders / RFP

There are no active tenders at this time.


By-Name List

The District of Timiskaming Social Services Administration Board (DTSSAB), is one of the Service Managers that has begun developing a By-Name List since April 2021.

By-Name Lists are for people experiencing homelessness, to help connect them to services and create a foundation for better service coordination. They provide a more standardized approach for assessment and referral protocols to make sure clients are being matched to the services they need.

Implementing a By-Name List requires creating a list of people experiencing homelessness who would like to receive assistance from the Service Manager to access housing services and supports. Developing a “real-time” By-Name List is an ongoing process with people being added to the list as they connect or re-connect with municipal staff and service providers, including through outreach or enumeration. A By-Name List usually includes information about the needs of people on the list to help prioritize and coordinate housing services and supports in a Service Manager area. By-Name Lists are usually “real-time” in that the information contained in the list is updated and used on a regular basis. The By-Name List incorporates information necessary to connect people experiencing homelessness to services and supports to help them find and keep housing.

 What does it do?

 The By-Name list can:

  1. Provide a systematic approach for matching people to the right services and supports;

  2. Help to prioritize offers of service/support as they become available;

  3. Improve coordination of and access to services by more effectively and efficiently connecting supply to needs.

By-Name Lists can also help assess how effective programs and services are in helping people experiencing homelessness find and keep housing.

Standards of the By-Name List

By-Name list Information is kept up to date. Keeping information on the By-Name List up to date will help the DTSSAB move quickly to match people according to their needs to services and supports that become available. The DTSSAB is required to update information for members of priority populations (i.e., people experiencing chronic homelessness, youth experiencing homelessness) at least every three months. Information for others on the list who are not in the identified priority populations may be updated less frequently, at the DTSSAB’s discretion. Circumstances and needs can change over time, affecting an individual’s prioritization for assistance (e.g., individuals can become chronically homeless over time). Updates will reflect changes in housing status. Those who find accommodation will be removed from the list and those who cannot be located at the time of update to confirm their status will be changed to “inactive”.

The DTSSAB will collect consistent information. At a minimum, the By-Name List will include everyone’s name or identifier (e.g., nickname or other unique identifier) and contact details and information that:

  1. Helps us to match clients to housing resources; and

  2. Supports prioritization.

To provide a consistent approach across the District of Timiskaming. Common assessment / a set of common questions will be used to collect information from clients. We will use the tool or tools that work best for our communities, based on local needs and priorities.

Importance of Community Partnerships

Addressing homelessness requires collaboration and a strong partnership between all levels of government, Indigenous organizations and communities, service providers, people with lived experience, a wide range of community organizations and provincial systems such as social services, health, corrections, and education. With a solid partnership team, we can support community individuals in a more simplified efficient manner.