More Information

Your Ontario Works Team

 
Manager Contact Number
Louanna Lapointe705-647-7447 x2231

Supervisor Contact Number
Joy Bonney705-567-9366 x3234

Caseworker Contact Number
Christine Ethier705-647-7447 x2244
Brandy Saylor705-647-7447 x2236
Jennifer Livingston705-647-7447 x2246
Nicole Ducharme705-567-9366 x3224
Ellen Lafrance-Doire705-567-9366 x3228
Amber Madden705-567-9366 x3230
Peggy Lee705-567-9366 x3225
Felicia Knott705-647-7447 x2236

MyBenefits

If you are receiving Ontario Works financial help, register today at ontario.ca/MyBenefits
It’s Fast. Easy. Secure

You can:

  • send and receive documents electronically

  • check payment history and overpayment information

  • report earned income and track status

  • view profile information

  • report phone number and address changes

  • view and download letters

  • anytime, anywhere, and on any device

For more information, call 1-888-999-6130

Did you know?

Direct bank deposit is the easiest and fastest way for you to receive your Ontario Works payments. Instead of receiving a cheque, the money you are eligible to receive would be deposited directly into your bank account each month.

To receive your payment securely and quickly, speak to your Caseworker about enrolling in direct bank deposit.

Update your information

You must make sure that we always have the most up-to-date information about you and your circumstances, to maintain your Ontario Works support.

Contact us right away, if there are changes to:

  • your phone number or current address,

  • your income,

  • your family members' information, or

  • your medical needs.

When you call us to update your information, we may ask you to show us documents (like a pay stub or a doctor's note). These documents will show us how your information has changed.

Employment Support and Other Information

We offer support and resources to help you with your employment goals.

Help for People with Disabilities
Social Assistance in Ontario: Links to helpful resources